Welcoming You Back To The Almeida

BY Almeida Theatre   October 28, 2020

We are working hard to make visiting the theatre as safe as possible for everyone. We are following the up-to-date COVID-19 advice and guidelines and we will update this page should any of our guidance or UK Government regulations change.

Below are some of the measures we will have in place when you visit:

SOCIAL DISTANCING*
Currently for Hymn, we have reconfigured the auditorium into seat bubbles and reduced the capacity to around 60% of our usual capacity to ensure that groups will be seated apart. While in the venue we ask that you try to keep your distance from other groups where possible. This will be kept under review, and we will contact bookers should we increase the capacity.

FACE COVERING
All visitors are asked to wear a face covering on entering the building, unless medically exempt. You should wear your face covering at all times while inside, unless you are eating or drinking.

NHS TEST AND TRACE
If you have the COVID-19 NHS app we will ask you to scan that on arrival to assist NHS Test and Trace. You can download the app here.

ENHANCED CLEANING
We have enhanced our cleaning and the theatre will be cleaned throughout the day and thoroughly between every performance. Hand sanitiser stations will be positioned at the entrance and throughout the building.

FRESH AIR VENTILATION
We will keep fresh air circulating in the foyer and bar spaces and inside the theatre our reconfigured air conditioning system pulls in 100% fresh air into the auditorium.

*Please note: For future productions we may extend our capacity and reduce social distancing in the auditorium. If you book for a performance after 16 August, we may no longer follow social distancing and so you may be seated closer or next to another group. We will keep this page up to date as we make any updates to our guidelines.

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But we also need your help to keep the theatre safe for you, other audience members and our team, many of whom are still not fully vaccinated. So please take the time to read our guide to visiting the Almeida:

BUYING A TICKET

Contactless Tickets: All our tickets are now available as e-tickets, which can be printed at home or shown on a digital device when you arrive.

Audience Bubbles: All tickets will be sold in pre-set group sizes, ranging from 1 to 3 seats.

Greater Flexibility: For extra reassurance we have extended our usual ticket exchange policy and we will be offering you the ability to exchange your tickets up to 24 hours before your performance.

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BEFORE YOU ARRIVE

Feeling Unwell? It is important that you do not travel to the theatre if you or anyone in your group:

  • is infected with COVID-19, or are showing any symptoms
  • has experienced symptoms of COVID-19 in the last 10 days
  • has been in close proximity to anyone who has experienced symptoms in the last 10 days
  • has been instructed to self-isolate or are awaiting a COVID-19 test result

Please contact us as soon as possible if you know you will be unable to attend and we can re-arrange your tickets. We have extended our usual ticket exchange policy and we will be offering you the ability to exchange your tickets up to 24 hours before your performance.

Bring A Face Covering: During your visit we ask you to please wear a face covering at all times, except, as briefly as possible, to eat or drink. This is strongly recommended by Government guidance, and will help keep our staff and other audience members safe – some of whom may not yet have been fully vaccinated.

Dress For The Weather: We will try to get everyone to their seats as quickly and safely as soon as possible, but we may need to ask you to queue outside of the theatre so please bring appropriate clothing and umbrellas where necessary.

Travel: Consider your travel options in advance and try to cycle or walk to the theatre where possible. Please make sure you arrive at the theatre in good time.

E-tickets: Make sure you have downloaded your ticket to your digital device or have a copy printed.

Pack Light: Limit the number of unnecessary items you bring to the theatre. We don’t have a cloakroom or bag storage facilities and large bags can’t be taken into the auditorium.

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WHEN YOU ARRIVE

Arrive Early: The theatre will open 45 minutes before the performance starts. Please note latecomers may not be able to be admitted.

Join The Queue: On arrival at the venue please join the queue outside, ensuring you maintain a safe distance from others.

Wear A Face Covering: Please put on your face covering before entering the building.

Sanitise Your Hands: We will have hand sanitiser available as you enter and in key locations across the building.

NHS Test & Trace: We encourage every visitor aged over 16 to scan the official NHS QR code using the NHS COVID-19 app when you arrive.

Ticket Check: Have your ticket ready to show a member of our Front of House team either on your digital device or have a copy printed.

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AT THE THEATRE

Bar service: There will be a limited bar service available to purchase refreshments to take into the auditorium.

Stay In Your Seat: After you arrive we will try and move you to your seat inside the auditorium to help us maintain social distance in the foyer and bar spaces.

Keep Socially Distant: During your visit try to maintain a safe distance from anyone outside your bubble whenever possible.

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LEAVING THE THEATRE

Staggered Exit: We will be asking everyone to leave the auditorium in groups to help with social distancing. Please stay in your seat at the end of the performance and wait until one of our team directs you to leave.

 

Find our full FAQs about visiting the Almeida Theatre here.

Download our COVID-19 Risk Assessment here.

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