Welcoming You Back To The Almeida

BY Almeida Theatre   October 28, 2020

We are working hard to make visiting the theatre as safe as possible for everyone. We are following the up-to-date COVID-19 advice and guidelines and we will update this page should any of our guidance or UK Government regulations change.

Below are some of the measures we will have in place when you visit:

FACE COVERING
Face coverings are no longer required by law. However, the government still recommends that people continue to wear face coverings in crowded, enclosed spaces to reduce the risk of spreading COVID-19. For this reason and to help protect our staff, cast and other audience members, we ask all our visitors to continue to wear a face covering while in the theatre, unless exempt or when eating or drinking. You may be reminded of this on entry to the building, however this will not be enforced.

NHS TEST AND TRACE
If you have the COVID-19 NHS app we will ask you to scan that on arrival to assist NHS Test and Trace. You can download the app here.

ENHANCED CLEANING
We have enhanced our cleaning and the theatre will be cleaned throughout the day and thoroughly between every performance. Hand sanitiser stations will be positioned at the entrance and throughout the building.

FRESH AIR VENTILATION
We will keep fresh air circulating in the foyer and bar spaces and inside the theatre our reconfigured air conditioning system pulls in 100% fresh air into the auditorium.

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But we also need your help to keep the theatre safe for you, other audience members and our team. So please take the time to read our guide to visiting the Almeida:

BUYING A TICKET

Contactless Tickets: All our tickets are now available as e-tickets, which can be printed at home or shown on a digital device when you arrive.

Greater Flexibility: For extra reassurance we have extended our usual ticket exchange policy and we will be offering you the ability to exchange your tickets up to 24 hours before your performance.

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BEFORE YOU ARRIVE

Feeling Unwell? It is important that you do not travel to the theatre if you or anyone in your group:

  • is infected with COVID-19, or are showing any symptoms
  • has experienced symptoms of COVID-19 in the last 10 days
  • has been in close proximity to anyone who has experienced symptoms in the last 10 days
  • has been instructed to self-isolate or are awaiting a COVID-19 test result

Please contact us as soon as possible if you know you will be unable to attend and we can re-arrange your tickets. We have extended our usual ticket exchange policy and we will be offering you the ability to exchange your tickets up to 24 hours before your performance.

Bring A Face Covering: During your visit we ask you to please wear a face covering at all times, except if you are exempt or when eating or drinking. This is strongly recommended by Government guidance, and will help keep our staff and other audience members safe. You may be reminded of this on entry to the building, however this will not be enforced.

Dress For The Weather: We will try to get everyone to their seats as quickly and safely as soon as possible, but we may need to ask you to queue outside of the theatre so please bring appropriate clothing and umbrellas where necessary.

Travel: Consider your travel options in advance and try to cycle or walk to the theatre where possible. Please make sure you arrive at the theatre in good time.

E-tickets: Make sure you have downloaded your ticket to your digital device or have a copy printed.

Pack Light: Limit the number of unnecessary items you bring to the theatre. We don’t have a cloakroom or bag storage facilities and large bags can’t be taken into the auditorium.

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WHEN YOU ARRIVE

Arrive Early: Please try to arrive at the theatre in good time as it may not be possible to admit latecomers.

Join The Queue: On arrival at the venue please join the queue outside, ensuring you maintain a safe distance from others.

Wear A Face Covering: Please put on your face covering before entering the building.

Sanitise Your Hands: We will have hand sanitiser available as you enter and in key locations across the building.

NHS Test & Trace: We encourage every visitor aged over 16 to scan the official NHS QR code using the NHS COVID-19 app when you arrive.

Ticket Check: Have your ticket ready to show a member of our Front of House team either on your digital device or have a copy printed.

Bar service: There will be a bar service available to purchase refreshments to take into the auditorium.

 

Find our full FAQs about visiting the Almeida Theatre here.

Download our COVID-19 Risk Assessment here.

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